I wanted to drop you a note and let you know how very pleased I am with the roofing job that your company provided this week. From beginning to end, Kaiser Roofing exceeded my expectations. There have been no "gotcha's", surprises, or issues that were not handled within minutes. That is not common in the construction industry.
From the time that your representative Tommy K knocked on my door, everything has been handled professionally and efficiently. Tommy helped me that whole way through, from knowing what to say to the insurance company and even finding their phone number, to helping me trim limbs that touched the roof, to knowing what to expect when the crew came to the house. We even met my insurance representative at my home to show him the exact damage on the roof and other items in my yard.
My crew was the best, they were very careful not to hurt my new plants and grass. They cleaned the yard up extremely well, and were very professional and courteous.
Tommy "swarmed" at my house during the whole installation. He was here to check progress every couple of hours and ensure my yard was cleaned up as they worked. If they needed anything , he got it immediately so there was no time lag. He come back after the installation to ensure that I was happy with the work and the clean up.
This has been the best experience I have ever had with contractors. Thanks for having such a great representative like Tommy, and the awesome crew that he brought with him.
Marilee D. of Duluth, GA